support
The new support forums are now open and all support will be moving there.
If you are a twitter user you can also contact me @depicus.
6 Responses to “support”
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- Xander Soldaat: Thank you for this snippet of code and even more importantly, the ApplicationManifest permission...
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January 9th, 2011 at 9:06 pm
The tool on your website works fine for me, but I can’t get the app i downloaded from the mac app store to work. It gives me a message that it sends the packet but the computer doesn’t wake up (over the internet).
January 9th, 2011 at 9:11 pm
Hi Brian
Can you try sending to me and I can check if it’s getting through.
Use:
Mac Address = anything valid
IP Address = depicus.selfip.com
Subnet = 255.255.255.255
Port = 4343
Then just let me know and I can check my logs here.
January 16th, 2011 at 3:39 am
Hello, I purchased the app and need some help setting it up. I have two homes, both use the linksys wrt54g wireless router. I would like to be able to wake up my desktop at my 2nd home from my macbookpro while at my other home. Can you please help me with configuring the routers to allow the packets to go through. Thank you!
January 16th, 2011 at 2:27 pm
Hi
You need to add a firewall rule to allow the “Magic Packet” to be broadcast on the local network.
So if your ip range is 192.168.1.x with a subnet of 255.255.255.0 then the broadcast address would be 192.168.1.255. You only need to use UDP.
BUT see this http://serverfault.com/questions/198996/how-to-forward-udp-wake-on-lan-port-to-broadcast-ip-with-iptables/199004#199004 if your Linksys will not allow you to do it from the web interface.
January 21st, 2011 at 12:06 am
Hi,
How can I turn on my pc using an internet connection and not my office Lan?
Is there something I must adjust in my office firewall?
January 21st, 2011 at 8:49 am
Hi
Yes you need to check that your office firewall allows “Subnet Directed Broadcasts” and then allow that option. This should route the WoL packet from your firewall to the network.